Wrong product sent. We send the correct product at no extra cost. Return shipping is fully covered by us.

Damaged or defective on arrival. Share clear proof (see "Proof we need"). Once verified, we replace or refund depending on the situation. Every order includes complimentary protection of up to ₹2,500, and all claims are handled by our team.

Jersey sizing varies by brand, season and kit. Even two kits from the same club can fit differently. Our size chart is a guide, not a guarantee. If you are between sizes, choose the larger size, and message us before ordering if you are unsure.

Returns, exchanges and refunds are not offered for fit or size preference, including jerseys that feel tighter or looser than expected.

Damage caused by washing or handling against our Care Instructions (in our Shipping Policy) is not covered. This includes machine washing a Player Version jersey, hot water, tumble drying and direct ironing on prints or badges.

The following are final sale and cannot be returned, exchanged or refunded, unless we sent the wrong item or it arrived damaged:

• Clearance jerseys
• Add-ons such as the mesh care bag and gift wrap

Report any issue within 12 hours of delivery on WhatsApp, email or our contact page. Requests after this window cannot be accepted, as verification becomes unreliable.

• Full unboxing video or images
• Packaging in its original condition
• Visible barcode
• A clear view of the issue

Proof must be clear and unedited. Requests without adequate proof may be declined.

Once an order is placed, cancellation is not permitted. Orders that have been shipped cannot be cancelled under any circumstances.

If something is urgent, contact us immediately after ordering. We do not guarantee a cancellation, but we will check what is possible depending on the order status. Personalised jerseys cannot be cancelled once printing has begun.

Adding items to an existing order may be possible before dispatch, subject to feasibility.

Return shipping: when the error is ours, we cover all shipping costs. In some cases, return shipping may be credited towards your next order.

Cash on Delivery (COD): COD orders, if active at that point of time, will include an additional fee, which is determined by the courier partner and may vary. This charge is not controlled by us.

Shipping rates: domestic rates depend on location and delivery speed. Express shipping, where available, may cost around ₹50–₹150 extra.

International: available on request. Extra charges may apply based on courier rates and destination. See our Shipping Policy for details.

To keep things fair for every genuine customer, the following may lead to order restrictions, refusal of service or a permanent block:

• Incomplete or incorrect addresses
• Refusing deliveries without a valid reason
• Repeated order rejections
• Attempting to manipulate the return process