Frequently Asked Questions
Everything you need to know about our products and services
Shipping & Delivery
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 day delivery.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location.
What are the shipping costs?
Shipping costs are calculated at checkout based on your location and order weight.
Can I track my order?
Yes, you'll receive a tracking number via email once your order ships.
Do you offer free shipping?
Free shipping is available on orders over ₹2,000 within India.
Products & Quality
What materials are your jerseys made from?
Our jerseys are made from premium breathable polyester fabric designed for comfort and durability.
Are these official jerseys?
We offer both official licensed jerseys and high-quality replicas. Product descriptions specify the type.
How do I choose the right size?
Please refer to our size chart on each product page. We recommend measuring your chest and comparing it to our guide.
Can I customize my jersey?
Yes, we offer name and number customization on select jerseys. Check the product page for availability.
How should I care for my jersey?
Machine wash cold, inside out. Hang dry or tumble dry on low. Do not iron directly on prints.
Payment & Returns
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and cash on delivery.
What is your return policy?
We offer a 30-day return policy. Items must be unworn with original tags attached.
How do I initiate a return?
Contact our customer service team with your order number to start the return process.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your return.
Can I exchange an item?
Yes, exchanges are available for different sizes or colors within 30 days of purchase.
General Questions
How can I contact customer support?
You can reach us via email at support@365jerseys.in or through our contact form.
Do you have a physical store?
We are currently an online-only store, but we're planning to open physical locations soon.
Are your products authentic?
Yes, all our products are sourced from authorized distributors and come with authenticity guarantees.
Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. Contact us for a custom quote.
How often do you restock?
We restock popular items regularly. Sign up for notifications to be alerted when items are back in stock.